Shipping & Delivery Information for Ann's Enterprises (Annes Bazaar)
Welcome to Annes Bazaar! We are delighted to bring the authentic taste of South Indian cuisine—our signature Sambar, Rasam, and Kulambu varieties—right to your doorstep. As our products are freshly prepared, we take utmost care to ensure they reach you in perfect condition, maintaining the quality and flavour you expect from Ann's Enterprises.
Our Commitment to Freshness and Quality
We understand that you are ordering perishable food items. Your satisfaction is our priority, which is why we follow stringent packaging and shipping protocols:
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Airtight & Leak-Proof Packaging: All our products (Sambar, Rasam, Vathal Kulambu, More Kulambu, Kara Kulambu, Puli / Meen Kulambu, and Kurma / Mutton Kulambu) are sealed in high-grade, food-safe, and leak-proof containers.
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Insulated Shipping: Your order is packed in insulated materials with appropriate refrigerants (like gel packs) to maintain a suitable temperature throughout transit. We label all packages clearly as "Perishable - Keep Refrigerated" to ensure careful handling by our courier partners.
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Trusted Courier Partners: We partner only with reputed courier services known for their reliable and expedited delivery of perishable goods.
Order Processing & Shipping Timeline
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Order Processing: Once your order is placed, it is typically processed, freshly prepared, and packed within 1-2 business days. You will receive an email notification when your order is ready for dispatch.
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Shipping & Delivery:
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Local/Regional Orders: Delivery is generally completed within 2-4 business days after dispatch.
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National Orders (Other Cities): Delivery is generally completed within 4-7 business days after dispatch.
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Note: Business days exclude weekends and public holidays. Delivery times are estimates and may vary due to unforeseen circumstances like weather, logistical delays, or public holidays.
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Shipping Charges
Our shipping charges are calculated at checkout based on the total weight of your order and your delivery location (Pin Code).
| Order Value | Local/Regional Shipping Tariff (Approx.) | National Shipping Tariff (Approx.) |
| Below Rs. 500 | Check at Checkout | Check at Checkout |
| Above Rs. 1000 | Free Shipping | Subsidised Rate |
The final shipping cost will be clearly displayed before you complete your payment.
✅ Important Delivery Guidelines
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Immediate Refrigeration: Due to the perishable nature of our products, please ensure someone is available at the provided address to receive the package. Upon receipt, please immediately open the package and transfer the contents to a refrigerator or freezer.
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Tracking Your Order: You will receive a shipping confirmation email with a tracking number once your order is dispatched. You can use this to monitor your shipment's progress.
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Check Contents on Arrival: We request that you record an unboxing video of your order and check the contents immediately upon delivery.
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Damage or Spoilage: If you receive a damaged package or suspect the product has spoiled, please contact our Customer Care team at [Insert Contact Email/Number] within 4 hours of delivery with your order number and the unboxing video/photographs for us to arrange a resolution.
We are dedicated to providing you with the best experience and the most delicious, home-style food. Thank you for choosing Ann's Enterprises!